Roku is one of the best streamers available on the market, and there is an ever-increasing use of its products. However, technology is sometimes challenging. Roku remote is a device to control Roku products remotely, and it has two main types, voice and simple Roku remotes.

Roku remotes have been around for many years now. They’re great because they allow you to control your TV without having to use an actual cable box. However, sometimes they just stop working. This guide will teach you how to fix Roku Remote if it’s not working, and also how to fix remote Error Code 0xc.

Which type of remote do you have?

At the first stage you should determine which types of remote you have got. It’s easy, just look at the remote, if you see any magnifier or voice icon, that’s voice remote, and if there is no icon like that, that’s a simple Roku remote.

Type 1: Simple remote

There is no magnifier or voice icon on it

Type 2: Voice remote

With a magnifier or microphone icon on it

simple remote voice remote buttons

Type 3: Remote with rechargeable batteries

some of the remotes come with built-in rechargeable batteries. Usually, you cannot remove the batteries, if it’s a built-in one. So, make sure you are aware of type of the remote you are using, in order to fix it. Built-in batteries applied in the Roku voice remote pro, and standard batteries come with simple remotes.

How to fix Roku remote not working?

If you are one of those users who is struggling with the remote, read this blog till the end to fix it. Make sure you are considering all of these steps.

1. Point the remote at the device

Simple remote should be pointed to the device without any thing block the signal. though, voice remotes no need to point at the device and no need to remove blocking objects because it works with Wi-Fi.

2. Roku player is hidden somewhere

as we have mentioned, simple remotes work with signals, so nothing should be intrupt the signal. if you hide the player somewhere, then your remote wont work properly.

3. Turn on and off Wi-Fi

You might think that turning off your Wi-Fi would fix the issue, but it won’t. In fact, turning off Wi-Fi will only make things worse. This is because Roku uses Wi-Fi to communicate with other devices. So, when you turn off Wi-Fi, Roku stops communicating with other devices.

4. Check your settings.

Once you’ve done that, check your settings. Make sure that “Roku” is selected as your default input source. Also make sure that your Roku is set up correctly.

5. Reset your device.

If you’ve tried everything else, resetting your Roku might help. You’ll need to remove the batteries from the remote and then press and hold the power button until the device turns off completely. Then, insert the batteries back into the remote and turn it on again.

Roku remote not working

6. Update your device

If you haven’t updated your Roku device recently, you might need to update its firmware. This will ensure that your Roku is running the latest version of software. You’ll also need to make sure that your Roku isn’t connected to any other devices.

Roku device is running Roku OS 9.4 or higher.

  1. Go to Settings
  2. Go to System
  3. Check the About to see the software version.

7. Repair the device and remote

  1. Remove the power cable from your Roku device
  2. Wait 5 seconds
  3. Re-connect the cable.
  4. Roku device should display the home screen.
  5. Restart your remote. (If the batteries are standard, just remove and reinsert the batteries. If it is rechargeable, press and hold the pairing button for 20 seconds. The light slowly flash green, stop, then flash rapidly. When this happens, release the button).
  6. Press & hold the pairing button for 5 seconds, you should see the status light begin to flash. If the light does not flash, charge your remote or replace the batteries.
  7. Wait for 30 seconds until the remote make a connection with your Roku device.

8. Recharge the rechargeable battery

  • Connect the small, micro-USB end of the charging cable to the charging port on your remote.
  • Connect the other end to a standard USB power adaptor.
  • The status light will flash slowly when charging and change to a solid green when complete.

9. Use the free extension cable

There is a free extension cable that comes with the Roku player. This extension allow you to connect the device to the player.

10. Try another remote.

If you’ve tried everything else, try using a different remote. Sometimes, the problem lies with the remote itself. If you’ve tried resetting your Roku device, updating the firmware, and even changing remotes, then it’s possible that there’s something wrong with your current remote.

Fix Roku Remote Error Code 0x0c Using These Steps

Roku remotes have been known to stop working after some time. In this article, we’ll show you how to fix Roku remote error code 0xc using these steps. Roku remotes aren’t always easy to use, especially when you’re trying to control multiple TVs at once. Here’s how to troubleshoot problems with your Roku remote.

# Check the batteries.

Next, remove the batteries from the back side of the remote. You should see two small black dots at the bottom of the remote.

Place the batteries into the battery compartment located on the back of the remote (the one with the red arrow).

Press and hold the Power button until the device restarts.

Once the device has restarted, press and hold the Menu button until the “Roku” logo appears.

# Reset the Roku Remote.

If you’ve tried everything else and still can’t get your Roku remote to work again, then resetting it might help. To do so, follow these steps:

  1. Turn off your Roku device.
  2. Remove the batteries from the back of the remote.
  3. Press and hold the power button until the device turns off completely.

# Update the firmware.

Firmware updates are usually available through the manufacturer’s website. You can also find them by searching online.

# Reinstall the software.

If you’re having trouble with your Roku remote, try reinstalling the software. This will reset the remote back to its factory settings. To do so, follow these steps:

  • Turn off your Roku device.
  • Remove the batteries from the remote.
  • Unplug the power cord from the back of the device.

# Try another remote.

If none of the above methods work, try replacing the remote with a new one. It’s possible that the problem lies with the original remote rather than the unit itself.


If you still couldn’t fix the issue, it’s better you bring the remote to one of the Roku store. If you have any ideas, or comments you can share with us in the comment section.


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