As the name suggests consumer services are any kind of service that is sold to consumers. Services are not tangible products that individuals can touch or measure, rather they are intangible and cannot be touched.
To shed some light on this subject, I’ll give you an example. Imagine you want to learn a new language online, so you do some research and find a good company that provides services related to learning new languages. The service that they provide to you which is learning a language is not something tangible, yet it is completely sensible because it fulfills your demand.
Read more about Best Paying Jobs in Consumer Services
Another example would be when you go to a barber shop to have your hair cut. Here you don’t receive a tangible product. However, you receive an invisible product that is sensible and also known as “consumer service”.
What types of companies are in the consumer services field?
There are many consumer services that are provided by different companies working in the field. Some examples of such services would be financial services, travel agencies, media-related services (Images or videos), culture-related services like museums, events such as a wedding, or concert, technology services (websites, tools, apps), and leisure services. These are just a few consumer services and the list can go on and on.
There are numerous companies that are in this field. Actually, since the Covid 19 started, companies that do have activities in this field are increasing more and more every day. In the current article, together we want to take a look at some of the best companies that provide consumer services to their clients. But before we do that let’s find out how to get a job in this field.
A list of the best companies that work in consumer services
Now let’s focus on a list of the best companies working in the consumer services field. But first, let’s figure out what are these companies. Companies that provide their services to individuals rather than to other businesses would be categorized in this field.
# Finance Companies
A finance company is usually where people and businesses can get loans from. There are some differences between a finance company and a bank. Because this is not the subject of this article we won’t talk about it. Just know that a finance company drives benefits from the interest rate they charge their customers with.
Financial careers can be really beneficial which means they are in high demand. A minimum requirement to apply for carries in finance is to have an undergraduate degree. If you have an MBA degree you can be qualified for such a job. Also, other degrees in statistics and math is something valuable.
# Insurance Companies
Every day more and more people are trying to protect themselves as well as their properties whether it be their house, car, jewelry, and so on. So seeking insurance is something routine among people.
Also, insurance companies are instantly competing with one another to gain more and more clients. If you have any interest in jobs related to this field, you can work as an insurance sales representative, customer service officer, and so on and so forth.
# Web Design Companies
Web design companies are companies that provide services to their clients. The services they provide are mostly related to creating and maintaining professional websites to help their clients grow their online businesses. In addition, they work on web content so that the content reaches its audiences.
If you are someone who is interested in the field of web design and know different web design languages, working with such companies or even for yourself can be a lot of fun.
Also, if you are good at SEO you can provide your clients with different services to boost their websites. To do so you don’t even need to know anything about web designing. Keep in mind that there is a lot of available and also free content out there on the internet that you can learn from and become a master of SEO.
# Companies offering Content Writing Services
These are companies that offer their clients services regarding content writing. These writing can be anything from writing for websites to social media such as Instagram. Also, it can be any specialized writing for specific content in different majors. So let’s say if your writing is good and you know medical terminology well, you can work for any kind of company that needs a writer who can write and make content in medical majors.
# Hospitality Companies
The aim of the companies working in this field is to provide their clients with a positive experience as well as customer service. The companies working in this area mostly provide services related to hotels and food.
# Beauty Salons
You heard right! Beauty salons also provide consumer services. The kind of services that beauty salons can offer their clients can be different. It can be anything from hair cutting, coloring, styling, waxing, and nail treating to facial and skin treatment, tanning, massaging, and so on.
The range of services that such salons provide their customers are expanding all the time. Also, it is a competitive industry, so you need to update your skills if you want to work in this industry.
# The Walt Disney Company
You probably know that this company was founded by two brothers named Walt and Rod Disney Back in the 1920s. Since then it has grown tremendously into one of the most successful and powerful entertainment companies in the world.
As this company has been in business for a few decades and it is so famous, working there can guarantee your job security to some extent.
# McDonald’s Corporation
Who doesn’t know McDonald’s, I mean it’s everywhere and we all have probably used their services once in our lives. Like the previous company, this one also has been in business for many decades.
It was founded in the 1940s by Richard and Maurice McDonald and interestingly they were also brothers. At first McDonald’s restaurant was in San Bernardino, California, United States, but today it is a multinational fast food corporation that exists in more than 120 countries of the world.
McDonald’s is an excellent consumer service that you can work for, specifically if you are a student who is looking for a part-time job.
How to get a job in consumer services?
Getting a job in this field is not something hard and by knowing how to act you can find one. Here are some tips that you can use and hopefully get a job in the field.
- Know about the field
Like any type of job that you may apply for based on your overall personality, applying for a job in this field is not an exception. I mean first, you need to know your likes and dislikes in the job you want to get. So before you take any actions make sure you know the pros and cons of the job. Also, familiarize yourself with consumer services as much as you can.
- Make sure you have the right skills
Immerse yourself in learning stuff related to consumer services. There are a bunch of things you can do. Take online classes, read books, and watch videos on the net. Today there are many free contents on the web that you can use to boost your knowledge on whatever subject that you want to learn or already know.
Also, one of the vital skills you want to improve, especially for jobs in the consumer services field is your ability to communicate with people. So do not forget to improve your lingual skills.
- Write an impressive resume
Without any doubt writing a good resume while you are applying for a job is something of great value. If you have any background or knowledge about the field, that would be awesome to refer to in your resume. If you don’t have any background, it is still ok, so try to impress the company you want to work with, by other abilities you have.
One thing which is very important is to read all the company’s requirements before applying for a job. In general, companies that work in the consumer services field are looking for individuals who have customer management ability, computer knowledge, and communication skills. Also, knowing a second or even third language is a competitive advantage that you can touch on in your resume.
Conclusion: In this article, together we took a look at different companies that are in the consumer services field. We also learned what consumer services are. In addition, we learned a few tips about how to get a job in consumer services. Moreover, we touched on a few types of consumer services.