There are several ways to log in to your TikTok account, but what if none of them work? Imagine that no matter how much you try to log in to your TikTok account, it won’t work.

You might be asking, why is TikTok not letting me log in? What should I do?

Please keep reading to find out why you can’t log on to your TikTok account and what you can do to solve it.

Why is TikTok not letting me log into my account?

Whether you want to enjoy the app after a busy day at work or are a content creator and creating TikTok is your actual job, not being able to log in to your account is a frustrating problem. If you can’t log into your TikTok account, there could be a few potential reasons:

1 – Wrong login information

The most common explanation is that you may have forgotten your password or login information or used the wrong email or phone number to log in.

2 – Your account may have been banned

If you are sure about the login information, maybe you are banned from TikTok. TikTok takes abuse very seriously and locks accounts that have violated its terms of service and have engaged in unacceptable activities. It includes trying to trick the platform with bots, posting distasteful content, logging in from various IP addresses, and spamming.

If you engage in any of these behaviors, you could be suspended or banned from TikTok.

3 – You are using an outdated version of the app

Another reason why TikTok is not letting you log in can be that You are using an outdated version of the TikTok app

4 – A software bug

Suppose you can’t log in to your TikTok account. In that case, There may be a problem with your phone or tablet’s operating system preventing the app from working correctly.

What to do if TikTok won’t let you log into your account?

The best approach to retrieving access to your TikTok account can vary depending on why you lost access in the first place. Regardless of why you’ve been locked out of your account, we recommend following these steps before reaching out to the TikTok support team for additional help.

1- Restart your device

Just like most other problems, restarting your device should be the first thing you do to try to solve the TikTok login issue. If you have trouble logging in to your TikTok account, before trying any other solution, restart your phone or tablet and see if you can log in to your account after.

2- check your internet connection

Most of the time, the issues which seem serious at first are just the result of internet issues. As you know, TikTok only works if you are connected to the internet. So the reason why TikTok won’t let you log in might be just some internet issue.

Suppose you are on wifi; check your connection; see if you can open any other page in your browser. If you have access, check your router or restart it and see if the problem resolves or not.

3- try using mobile data

If you still can’t log in to your TikTok account after checking your router and wifi connection, try using mobile data. You can buy a package to browse the internet on a high-speed connection.

4- check tiktok’s servers

Before doing anything else, you should check to see if TikTok’s servers are working properly. Maybe the server is down at the moment or undergoing some issues. In that case, you won’t be able to access your account until it is restored. You can use a third-party website like Downdector to obtain live updates regarding TikTok’s status.

If TikTok’s server goes down, the only choice you have right now is to wait. Please keep checking the website for updates, as they may be available soon.

5- clear TikTok app cache

If you’ve tried all the solutions above and still have a problem, clearing the TikTok app cache might help. To do this, follow these steps:

Clear TikTok app cache on android

  1. Open settings
  2. Select Storage
  3. Tap Apps (or other Apps on earlier versions)
  4. Choose TikTok app
  5. Tap Clear Cache

6- update the TikTok app

One of the reasons why TikTok doesn’t let you log in might be because you are using an outdated app. You can effortlessly update your TikTok app in less than a few minutes to solve this problem.

If you are an iPhone user, open the App Store and search for the TikTok app. You will see the Update button if an update is available instead of the typical Open button. Tap this button and wait till the app completes updating,

The exact process can be done for android users but through Google play.

7- change your date of birth on TikTok

TikTok has an age limit of 13 years old and will disable all accounts under this age. If you are under 13, it’s best not to use TikTok since it might be inappropriate.

But it sometimes happens that when choosing the date of birth in signing up for an account, we set some random date and don’t pay much attention.

8- disable your VPN

If you are using a VPN while trying to log into your TikTok account and TikTok won’t let you in, try again with your VPN disabled.

Sometimes TikTok won’t let you in if you use a VPN, so disconnect it and try again.

9- reinstall the app

If nothing worked, try uninstalling TikTok and installing it again. Occasionally this can help.


This article reviewed the most common causes of TikTok login issues and suggested plausible solutions.

If you are still experiencing problems logging in to TikTok, consider reaching out to the TikTok support team.

We hope you find this article helpful. As always, feel free to comment on your experiences or questions down below.


I am passionate about creating captivating digital content with a focus on technology and social media.


  1. I tried all of these, and unfortunately, none of them worked. Don’t get me wrong, it’s not my device or my Internet; I can log in perfectly fine if I just go to the TikTok website. And it’s not using TikTok altogether that’s an issue, either; it’s specifically logging in. I know this because when I tried to log in through the Google prompts on my tablet, I simply used the email connected to my account and it had no trouble whatsoever – except that instead of logging me into the account already connected to the email, it tried to create a whole new account, which, once again, it had no trouble doing. The same thing happened when I tried to log in through Facebook. So if I try logging in with my phone? Infinite loading screen. If I type in my username or email? Infinite loading screen. Facebook or Gmail? Tries to force me to make a new account I don’t want. The app works fine on my phone. I had no trouble logging in on my tablet using my browser. So it’s specifically when I try to use the app on my tablet. No other apps had this issue.

    Any idea how to get it to work? Because I’m at a loss and nothing I’ve looked up has been helpful.

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