So you want to create an account, but can’t do so? There are a few reasons that you may not be able to create a new account. Mostly Instagram does not allow you to create an account, however, there are other reasons as well. Let’s go over all the reasons and find out what can cause this frustrating thing and see how we can fix it.

Sorry, something went wrong creating your account, please try again soon.

In most cases, you receive this message from Instagram when you have already created 5 accounts on the same device. So if this is the case you need to use another device to create your Instagram account with. However, if you have not created 5 accounts on the same device and you receive this message, then keep reading.

Here I’ll show you some solutions that you can try and hopefully fix your problem.

1. Make sure date and time on your device are correct

You can set your phone’s date and time on your phone automatically.

(iPhone device)

  • Open up Settings.
  • Go to General.
  • Scroll down to where it says Date & Time and tap this option.
  • Now you can manually set the time and date. You can also toggle on Set Automatically. This is way easier and the date and time will be set correctly.

(Android device)

  • Go to Settings.
  • Scroll down to where it says Additional Settings and tap on it. (In some devices that will be Advanced Settings).
  • Now tap Date & time.
  • Then Tap Automatic date & time.

2. Clare Instagram cache and restart your device.

(iPhone device)

  • Open up Settings.
  • Go on and hit General.
  • Now hit iPhone Storage.
  • Find the Instagram app and hit it.
  • Then go ahead and hit Offload App.
  • Now hit Reinstall App. Then go ahead and restart your phone

(Android device)

  • Open up Settings.
  • Scroll down to where it says Apps and hit it.
  • Find the Instagram app and hit it.
  • Now hot Storage.
  • Then simply hit Clear Cache. After you’ve done that simply restart your phone.

3. Uninstall and reinstall Instagram

If your problem has not been solved by now, then simply delete the app from your device then go to App Store if you have an iPhone and Install the Instagram app. If you have an Android device however go to Google Play and install it from there.

4. Use a VPN

This is also a good solution that works in many cases and you can give it a go. This works specifically when Instagram has banned your IP address. So simply get a VPN, whether that’s the best vpn for firefox, or whatever browser you use, and run it through your device and then try to create your account and see if your problem goes away.

As I said before this problem mainly occurs when you have already created a few accounts like 5 accounts with the same device. However, if this is not the case, then you can try those solutions and solve the problem.

Why can’t I create account on Instgaram?

  • Network Problems

Connection or network problems can be one of the many reasons that you can’t create a new account. Sometimes you may have a connection problem, yet you are not aware of it. So make sure the connection is stable. Also, switching between a Wi-Fi connection and a mobile data connection can sometimes fix this problem.

So if you are using a Wi-Fi connection, switch to a mobile data connection, and if you are using a mobile data connection change that to a Wi-Fi connection and see if the problem goes away.

  • Your IP Address Has Been Blocked By Instagram

Probably you already know all the craziness related to Instagram. In many circumstances when a user violates one of its rules, then the app blocks the person’s account. Sometimes it is temporary sometimes it is permanent and sometimes even the whole IP address related to the device will be blocked by Instagram.

I’m trying to let you know that this can be also one of the reasons. Make sure your account has not been blocked by Instagram. If this is the case, creating a new account with a new device would be the way to go.

  • Your Email Address Has Already Been Used For Another Account

According to Instagram, you can create up to 5 different accounts with the same email address. So if you have already made 5 accounts, then you can’t create any more with the same email address. I suppose this case can be one of the main reasons that Instagram doesn’t allow its users to create another account.

So if this is the case simply try to use another email address while signing up.

  • Your Email Address Has Been Blocked

Like the IP address that I talked about, your email can also be blocked by Instagram. It’s easy to guess if this is the case or not. For example, if you have not done anything wrong and you can use your current Instagram account then you’re email address has not been blocked.

However, if you think you have done something wrong in the app, then make a new email address before you start to sign up.

  • Your Phone Number Has Been Blocked

It’s so crazy that Instagram can block whatever it wants to. Once I’ve been blocked too, I can feel how painful it is, especially when you have done nothing wrong!

Anyway like IP and email addresses that can be blocked, phone numbers can be blocked as well.

Again make sure you have not been blocked or have not done anything wrong. If your phone number has been blocked, then try to use a new number when signing up.

  • The Server Is Currently Down

Sometimes the Instagram server is down and that’s why you can’t create a new account. If this is the case, then you can wait for like a few minutes or so and then try again.

  • Your Instagram App Is Not Updated

If you are using an old version of the app, then you will probably face this issue. When you run an old version, also the server on Instagram may not respond correctly. All in all, using an outdated version will affect the overall performance of the app and you don’t want this.

So simply update your app and try again later and see if the problem goes away.

Tips to fix can’t create Instagram account

If you’re still having an issue and can’t create a new account simply do this. Use a new device, a new email address, and a new phone number and I’m sure the problem will be fixed. Also, don’t forget to use a VPN as well!


In this article, I have explained some of the main reasons that you can’t create a new account. So if you have not read the whole article, make sure to read it as it can help you to fix your problem.

I hope that you have already fixed this problem. If you have found this article useful please share it with your friends, especially if they are having the same issue.


Social media, business, and Tech. writer. I use my skills, relationships and passion to create the content that helps.

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